Monthly Archives: December 2012

The dead end road for innovation

I wrote my honors thesis on the interdependence of patients, payors, providers, and the folks that pay for innovation to happen.  At the time I was focusing on the role venture capitalists played in the world of medical devices, but looking back, it may as well have been the role of pharmaceutical companies in developing new molecules or the NIH in studying epidemiology.  The point of my thesis did not depend on who the actual financial player was, but the fact that the rate and direction of innovation were invariably tied to their existence.  While many organizations claim to focus on specific ailments for the greater good, the truth is that the dollar amount tied to reaching each target justifies the strategy.  The patient, payor, and provider were merely metrics in the calculation.

However, the point of this post though is not to argue about the business end of research.  We all know about the disparity that goes on in the pharma world – the fact that some illnesses get more favorable grants, or that media and celebrity enable certain issues to get more attention than others (think the attention Michael J Fox has put on Parkinson’s), while other illnesses that affect a smaller, less well known population are left behind.  The point of this post is to shine light on how today’s reimbursement model, left unchanged, sets us up to fail.

Today’s reimbursement model sets us up to fail. That’s a loft statement, I know. Let me be more specific. Innovation is the drivetrain that will enable us to actualize full coverage. Skype appointments, SMS-based scripts, email diagnosis, and smartphone-enabled annual physicals will mitigate physician shortages, but more importantly, will allow us to cut costs and deliver healthcare to many that are currently underserved. These examples are just the beginning of how technology can be employed to deliver more efficient, more affordable healthcare, but they may not go very far. Why? Today’s physician is not set up to be reimbursed for services rendered outside of the traditional model. I’ll follow up further on this topic, because I think it’s an important one, but for now, I’ll just leave at this: innovation can not be constrained to a single sector of healthcare – in order for the healthcare delivery model to change, innovation must be be born from a collaboration between payor, provider, (pharma), and technology to be successful.

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Filed under Life sciences, Other Rants & Raves, Payors

The forgotten trends in healthcare

I recently read an article [http://www.mediapost.com/publications/article/188309/top-10-trends-for-2013.html?c=102463#reply#ixzz2E6bXweby] on the top trends in healthcare. I thought they were interesting, but I think there were a few that were left out / forgotten…

1. Focus on education towards health literacy: As government starts to mandate providers to adapt their technology and increase accountability, they are also shedding light on healthcare for consumers. Many consumers will be playing catch up in the coming year to stay on top of the changes, but also get smarter. It will be our job to facilitate this process and guide consumer understanding. This can go as far the credit card industry – where all of the fine print has been re-written to be simpler and more transparent.

2. Shift in payer responsibility: While government reform will still have the greatest impact on providers, updates in technology and increased consumerism will bring payer issues to the forefront. Specifically, how can we expect providers to deliver more accessible care when reimbursement codes are restrictive? Payers will encounter demand for flexible reimbursement – covering skype visits (which is just starting) and email interactions, and be held more accountable to meet evolving demands.

3. Digital Disparity: Yes, the world is going digital and healthcare is catching up. Apps are enabling healthcare management, twitter, and facebook are encouraging engagement, and email and skype are becoming more prevalent forms of interaction. However, as millennials get their digital way, a whole generation will be left behind. Physicians that don’t change their practices will be ostracized, and consumers without the digital know-how will be left to fend for themselves. 2013 will prove to be a critical year for how we balance technology with universal access – knowing one does not imply the other. As marketers, we will need to look at creative ways to engage our non-digitally savvy audience, because one size does not fit all.

4. System overload: Ok, so the topic of physician shortage may be a candidate for 2014, but we need to start managing it now. Exorbitant malpractice rates have pushed physicians from practicing medicine (did you know that because of this, there are NO neurosurgeons in the state of Kentucky?), and medical schools are churning out fewer doctors than what our system needs. With universal coverage on the horizon, we’ll see an increased focus on healthcare occupations, both physicians and allied health. We’ll also see more creative ways to deliver care start to surface as the ratio of physician to patient continues to thin.

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Filed under Other Rants & Raves